As Software-as-a-Service (SaaS) applications increase in popularity, IT departments need to understand both the challenges and the opportunities that the new software deployment model brings to the organization. For small and mid-sized businesses where IT resources are less readily available, this paradigm change is even more impactful.
As more and more companies realize how expensive paper files and filing cabinets can be (our friends at Altec have some great stats on the cost of paper), eyes naturally tend to turn towards document management software. Options are plenty in the market and a simple Google search will yield more pages than you have time to read (about 70 million results on my last search). So how do you narrow down the options to something more manageable and that will actually provide value?